Manufacturers frequently change product numbers. All our orders are double checked before they’re placed to ensure that product numbers are correct. In addition, we have a dedicated ordering specialist who places every order.
We process all work orders within five business days to keep your project as close to schedule as possible.
We’ve invested in a custom order tracking system to manage your order behind the scenes.We can accurately tell you the status of your order in real time.When you place your order, we let you know the exact week that it will arrive. Excluding an act of nature or the truck breaking down, your order will arrive on time!
Full-time service representatives.
Our team is available to answer your questions and take care of your requests. They are uniquely trained to overcome the challenges in working with a natural product and the common problems that arise in new construction and remodeling.